Shipping policy
🐾 Shipping Policy
At The Pawfect Nest™, we’re committed to delivering your orders safely and efficiently 🐾
📦 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.
🚚 Estimated Delivery Times
We primarily ship to customers in the United States and also offer international shipping.
Estimated delivery times:
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United States: 7–15 business days
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International: 10–20 business days
⚠️ Please note:
Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high demand periods.
💳 Shipping Costs
Shipping rates are calculated at checkout.
From time to time, we may offer free shipping promotions.
🔍 Order Tracking
Once your order ships, a tracking number will be sent to your email.
Please allow 2–5 business days for tracking updates to appear in the carrier system.
⏳ Delayed Orders
If your order has not arrived within:
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15 business days (U.S.)
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25 business days (international)
Please contact us at support@thepawfectnest.com and our support team will assist you.
If your order has not arrived within 30 days, we will work with you to provide a replacement or refund.
📍 Incorrect Address
Customers are responsible for entering the correct shipping address at checkout.
If you notice an error, please contact us at support@thepawfectnest.com within 12 hours of placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
📭 Lost or Missing Packages
If your package is lost in transit, please contact us and we will assist you.
If tracking shows your package as delivered but not received, please:
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Check with neighbors or your local carrier
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Contact the shipping carrier directly
We will do our best to assist, but we are not responsible for packages confirmed as delivered.
🌍 Customs, Duties & Taxes
International orders may be subject to customs duties or taxes determined by the destination country.
These charges are the responsibility of the customer.
📩 Contact
For any shipping-related questions, please contact us: